Last updated: 12 June 2026 | Effective upon account registration or continued use of the pantas44 platform.
This Privacy Policy explains how pantas44 collects, uses, stores, and protects your personal data when you use our platform. Please read it carefully alongside our Terms & Conditions.
pantas44 protects your personal data using 256-bit SSL encryption, access-controlled storage systems, and regular internal security reviews. Your information is never stored in plain text, and payment credentials are never retained on our servers after transaction processing.
pantas44 does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Data shared with service providers is subject to strict contractual obligations limiting its use to services provided to pantas44 on your behalf.
As a pantas44 member, you have the right to access the personal data we hold about you, request corrections to inaccurate data, and request deletion of data where no legal retention obligation applies. Contact our support team to exercise these rights.
1.1 This Privacy Policy applies to all personal data processed by pantas44 in connection with the operation of the pantas44 platform at pantas44.club ("the Platform"). It governs the collection, use, storage, disclosure, and protection of personal data belonging to registered members, prospective members, and visitors to the Platform.
1.2 By registering a pantas44 account, depositing funds, or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood how pantas44 processes your personal data as described herein.
1.3 pantas44 is committed to handling personal data with transparency and integrity, in accordance with applicable data protection principles and our obligations as an online gaming operator serving members across Malaysia including Kuala Lumpur, Selangor, Penang, Johor Bahru, and beyond.
pantas44 may collect the following categories of personal data from members and platform visitors:
3.1 Directly from you — when you register an account on pantas44, complete identity verification, make a deposit or withdrawal, contact our support team, or interact with any feature of the Platform that requires you to provide information.
3.2 Automatically — through the operation of the Platform itself. When you visit pantas44.club or use any part of the Platform, our servers automatically log technical data including your IP address, device identifiers, and session activity. We also use cookies and similar tracking technologies as described in Section 7.
3.3 From third parties — where identity verification services, fraud detection providers, or payment processing partners return data to pantas44 as part of a service they provide to us in connection with your account. Any such data is handled in accordance with this Policy.
pantas44 uses your personal data for the following purposes:
5.1 Contract performance: The majority of processing described in Section 4 is necessary for pantas44 to perform its obligations under the member agreement, including operating your account, processing transactions, and delivering gaming services.
5.2 Legal obligation: Certain processing — particularly identity verification, AML record-keeping, and response to regulatory authority requests — is required by law and our operating obligations.
5.3 Legitimate interests: Fraud prevention, platform security, and internal analytics conducted on anonymised data are processed on the basis of pantas44's legitimate interest in operating a secure and sustainable platform, provided that such interests do not override your fundamental rights.
5.4 Consent: Direct marketing communications are sent only with your consent, which you may withdraw at any time by contacting pantas44 support or using the unsubscribe mechanism in any marketing email.
6.1 pantas44 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly to the extent necessary:
6.2 All third-party service providers with whom pantas44 shares personal data are bound by contractual data processing obligations that prohibit use of the data beyond the specified purpose and require them to maintain appropriate technical and organisational security measures.
7.1 pantas44 uses cookies and similar technologies on the Platform. Cookies are small data files stored on your device that help the Platform function correctly, remember your preferences, and provide analytics data to help us understand how members use the Platform.
7.2 The types of cookies used on pantas44 include:
7.3 You may control cookie settings through your browser's privacy controls. Disabling strictly necessary cookies will impair or prevent your ability to log in and use pantas44.
8.1 pantas44 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or our operating authorisation.
8.2 Account data and transaction records are retained for a minimum of five (5) years following account closure or the date of the last transaction, in accordance with standard AML and financial record-keeping obligations.
8.3 Communications data (e.g., live chat logs, support emails) is retained for a period of two (2) years to allow for dispute resolution and regulatory review where required.
8.4 Responsible gaming records, including self-exclusion periods and limit-setting history, are retained for the duration of any active exclusion plus five (5) years thereafter, to protect the member in the event of future re-registration attempts.
8.5 Following the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to a specific individual.
9.1 pantas44 implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
9.2 In the event of a personal data breach that poses a risk to your rights and interests, pantas44 will notify you and any applicable regulatory authority within the timeframes required by applicable data protection obligations.
10.1 pantas44 may transfer your personal data to service providers and infrastructure located outside Malaysia in the course of operating the Platform. Where such transfers occur, pantas44 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that provided under this Policy.
10.2 Appropriate safeguards for international transfers may include contractual data protection clauses, compliance with the service provider's certified data protection programme, or transfer to jurisdictions recognised as providing an adequate level of data protection.
As a pantas44 member, you have the following rights in relation to your personal data, subject to applicable law and any overriding legitimate interests or legal obligations:
To exercise any of these rights, please contact pantas44 via live chat or email as described in Section 15. We will respond to verified requests within a reasonable timeframe and in accordance with applicable obligations.
12.1 The pantas44 platform is strictly restricted to individuals aged 21 years and above. pantas44 does not knowingly collect personal data from persons under 21 years of age.
12.2 If pantas44 becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately suspended, all associated data will be deleted to the extent permitted by legal retention requirements, and no winnings will be paid.
12.3 If you are a parent or guardian and believe that a minor may have registered a pantas44 account, please contact our support team immediately so that appropriate action can be taken.
13.1 pantas44 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new features, sporting event promotions, and special offers, where you have consented to receive such communications or where permitted under applicable rules for existing customers.
13.2 You may opt out of marketing communications at any time by contacting pantas44 support, using the unsubscribe link in any promotional email, or adjusting your communication preferences in your account settings. Opting out of marketing will not affect transactional communications necessary for account operation, such as deposit confirmations, withdrawal status updates, and security alerts.
13.3 pantas44 does not share your contact details with third parties for the purpose of those third parties' own marketing activities.
14.1 pantas44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Material changes will be communicated to registered members via the email address on file or via a prominent notice on the Platform.
14.2 The effective date of this Policy is displayed at the top of this page. Continued use of the pantas44 platform after a revised Policy has been published constitutes your acknowledgement of the updated terms.
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a data protection concern, please contact the pantas44 team via:
Please include your registered username and a description of your query or request so we can respond accurately and efficiently. We may need to verify your identity before actioning a data access or deletion request.
Our support team is available around the clock. Sign in to your pantas44 account to access live chat, review your privacy settings, or explore your account data.
Sign In to pantas4421+ only. Please gamble responsibly. Visit our Responsible Gaming page for player protection tools.